Refund Policy

Your Commoditic API subscription renews automatically every 30 days unless canceled through your dashboard or by emailing us. If you choose to cancel via email, please send your request at least 5 days before the renewal date to allow sufficient processing time. Requests sent closer to the renewal date may not be processed in time, and in that case, your subscription may be renewed for an additional month with your payment obligations intact.

Typically, if the payment for your API subscription fails, the system will automatically try to charge you again periodically. If these attempts fail multiple times, your API subscription may automatically terminate without notice. In this case, you may restore your account’s access on your dashboard by renewing your API plan or send us an email and we will assist you.

All purchases are final and non-refundable even in cases the APIs or databases are not actively or at all used.  If you have any questions, feel free to contact us at support@commoditic.com